By registering on or using Brightstar, you are considered to have accepted these terms. Please read everything carefully — if you have any questions, contact our support team.
Keep these six key points in mind before reading the full details.
You must be at least 18 years old to open an account on Brightstar. NID or birth registration verification may be required. Providing a false age will result in account termination.
Each person is permitted to hold only one account. Attempting to open multiple accounts under the same name, phone number, or device may result in all associated accounts being closed.
All deposits and withdrawals must be made through a mobile banking account registered in your own name. Using someone else's account may result in the transaction being cancelled.
Each bonus comes with specific wagering requirements. Bonus funds cannot be withdrawn directly — a set amount must be wagered first. Full details are available on each offer's page.
System manipulation, use of bots, providing false information, or any attempt to abuse bonuses may result in permanent account closure and forfeiture of your balance.
Brightstar reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified in advance via email or in-app notification.
You must be at least 18 years old to use Brightstar's services. This rule is strictly enforced with no exceptions. By creating an account, you confirm that you are 18 or older.
Brightstar may request age verification documents at any time — such as a National ID (NID), passport, or birth registration certificate. Withdrawals may be placed on hold until verification is complete.
Each individual may register only one account. If multiple accounts are found under the same person's name, phone number, device ID, or IP address, Brightstar reserves the right to close those accounts and confiscate any associated balances.
Keep your account password confidential. Sharing your account with anyone else is strictly prohibited. If you suspect unauthorized access, contact support immediately.
Before placing any bet on Brightstar, please read the specific rules for each game or event carefully. Once a bet is confirmed, it cannot be changed or cancelled — so think it through before you commit.
For cricket, football, or any other Sports Betting event that is cancelled or suspended, how Brightstar handles the affected bet is governed by event-specific rules. In general, bets on cancelled matches are refunded, though exceptions may apply in certain cases.
Brightstar currently supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳100 and the minimum withdrawal is ৳300.
Withdrawals must be made to the same mobile banking number used for the deposit. This is required for anti-money laundering compliance and account security.
Brightstar regularly offers a range of bonuses and promotional deals — including welcome bonuses, deposit matches, free spins, cashback, and more. Each offer has its own terms, which are clearly stated on the offer page.
Wagering requirement means that before you can withdraw bonus funds, you must place bets totalling a set multiple of that amount. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets.
Brightstar believes gaming is a form of entertainment, not a source of income. That's why responsible gaming is our top priority. Every user has the right to set their own playing limits.
You can set daily, weekly, or monthly betting limits on your account. You also have the option to self-exclude — temporarily or permanently — whenever you feel the need.
Brightstar is committed to protecting your personal information. All transactions are secured with SSL encryption. Your data is never shared with third parties — information may only be disclosed to government authorities when legally required.
For more details, visit our Privacy Policy page read it. Using the platform means you agree to the Privacy Policy.
In any of the following situations, Brightstar may close an account and seize the balance without prior notice:
If you wish to dispute an account closure, submit a formal appeal to Support within 30 days.
Brightstar is not liable for any financial losses incurred through use of the platform. Betting carries inherent risk, and the possibility of losing is always present.
Brightstar is not liable for losses resulting from technical issues, internet disruptions, or third-party service failures. That said, we will always do our best to assist you in such situations.
Brightstar reserves the right to update these Terms & Conditions at any time. For significant changes, at least 7 days' notice will be provided. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be fully effective.
Contact: support@brightstar.best
These Terms & Conditions are effective from 1 January 2026. Previous versions are available upon request through support.
These Terms & Conditions are written in Bengali. In the event of any discrepancy between a translation and the Bengali version, the Bengali version shall prevail.
Brightstar operates under an international gaming licence. In the event of a legal dispute, the laws of the licensing jurisdiction will apply.
If you have any questions or concerns about these Terms & Conditions: support@brightstar.best — responses are typically provided within 24 hours.
For help with self-exclusion, betting limits, or problem gambling, Visit this page।
To learn how your information is used Privacy Policy Read.
Many people land on a terms page and scroll straight to the bottom — or click "I Agree" without reading a word. That's understandable, but with a betting platform, it pays to be a little more careful. Brightstar's Terms & Conditions are written in plain, simple language so everyone can understand them — no legal jargon, no hidden clauses.
It is essential to ensure that no one under the age of 18 is able to place bets — this Brightstar's commitment goes beyond compliance — it's an ethical responsibility. Any account found to belong to a minor will be suspended immediately, along with the accounts of anyone who assisted in its creation.
The age verification process may feel like a hassle, but it's actually there for your benefit. Once completed, you won't need to do it again, and future withdrawals of any amount will be faster and easier.
Multiple accounts held by the same person increase the risk of bonus abuse, fraudulent betting, and money laundering. Brightstar Advanced technology is used to detect duplicate accounts. If you have accidentally created two accounts, contacting support promptly will generally allow one to be kept while the other is closed — however, to avoid withdrawal complications, it's best to maintain only one account from the start.
Many users try to withdraw their bonus right away and end up confused. Here's the thing — bonus funds cannot be converted to cash directly. You need to place bets with them first.
For example: you deposit ৳1,000 and receive a 100% match bonus of ৳1,000. The 8x wagering requirement on that ৳1,000 bonus means you need to place ৳8,000 worth of bets. Whether you win or lose those bets, once the total is reached, the bonus is released. Brightstar's bonus offers clearly state this information on each offer page.
The rule requiring deposits and withdrawals to be made from the same mobile number may seem inconvenient, but it's there to protect you. If someone gains unauthorised access to your account but doesn't have access to your registered mobile banking number, they won't be able to withdraw your funds.
If you need to change your payment number for any reason — such as losing your old SIM — please submit a request to support with the required documentation. Brightstar Your number will be updated after proper verification.
If you encounter any issue with a bet result, withdrawal, or your account, please contact Support via live chat first. Most issues are resolved within the hour. For more complex cases, send a detailed email and you will receive a response within 24 hours.
If the issue remains unresolved through support Brightstar-'s licensing authority. Our support team can guide you through the details of this process.
Occasionally, technical issues may cause incorrect odds to be displayed — such as unusually high odds. Bets placed under these circumstances Brightstar reserves the right to void. This rule exists to ensure the system is used fairly. If you ever spot unusual odds, it's best to report it to support.
Following the Terms & Conditions is not just about staying within limits. In return, you get a safe, transparent, and fair platform — one where your funds are protected, your winnings are guaranteed, and help is always available when you need it. Brightstar-'s millions of users trust the platform and use it every day.
Two common questions about the app and mobile browser, answered.
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